SOC as a Service
SERVICE DESCRIPTION
Cynode SOC as a Service provides 24/7 security operations built around your environment and your priorities. We run the operational SOC function end-to-end—monitoring, detection engineering, investigation, and response coordination—with structured governance and clear communication.
WHY IS THIS SERVICE IMPORTANT?
A SOC is only valuable if it is reliable every day: detections are maintained, noise is controlled, investigations are consistent, and response actions are coordinated safely. The alternative—understaffed monitoring and unstable engineering—creates gaps and fatigue.
For many organisations, SOC maturity also ties directly to governance: NIS2 and DORA place emphasis on operational resilience, accountability, and timely incident handling/reporting.
WHAT THE SERVICE DELIVERS
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Continuous monitoring and analyst-led investigation to validate security events, understand impact, and build a clear incident picture.
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Ongoing development, tuning, and maintenance of detection rules and correlations to reduce noise and keep alerts relevant as the environment evolves.
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Response actions are executed using SOAR workflows and structured playbooks, combining automation and analyst decision-making for consistent containment and remediation.
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Incidents are managed end-to-end: response actions are coordinated, executed according to agreed authority levels, and verified for effectiveness.
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Security changes, exclusions, and operational adjustments are governed to prevent drift and ensure response workflows remain dependable.
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Clear incident communication, operational reporting, and historical insight via the Cynode client portal.
KEY BENEFITS
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Always-on security operations without hiring and tooling overhead
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Stable detections through continuous engineering and rule maintenance Lower noise, better focus through systematic triage and tuning
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Clear governance and auditability aligned to operational resilience expectations
WHO SHOULD USE IT
Organisations that want a fully managed SOC function with reliable day-to-day operation, consistent alert handling, and maintained detections—particularly where governance, resilience, and operational discipline matter.